Mobil 1™ Visa® Prepaid Card NAPA Offer
Frequently Asked Questions

 

What are the promotion dates of the Mobil 1™ Visa® Prepaid Card NAPA Offer?

July 1 - 31, 2022

What type of rebate do I receive for submitting an approved claim?

You will receive a virtual or physical $10 Mobil 1 Visa Prepaid Card.

How do I participate in the Gift with Purchase Offer?

  • Purchase Eligible Product(s) at a Participating Location during the Promotion Period; and

  • Take a photo of your sales receipt and complete the online offer form at mobilpromotions.us/napa. Upload an image of your cash register receipt dated during the Promotion Period from a Participating Location with Eligible Product(s) circled. All online submissions must be completed by 11:59:59 p.m. CST, August 7, 2022.

  • OR, visit mobilpromotions.us/napa and print the mail-in offer form. Print your name, address (no P.O. boxes), city, state, zip code, daytime phone number (area code included) and valid email address on the mail-in offer form; and

  • Mail the original receipt dated during the Promotion Period from a Participating Location with Eligible Product(s) circled along with completed mail-in offer form, received by August 14, 2022 to:

    Mobil 1™ Visa® Prepaid Card NAPA Offer
    Department 763100
    P.O. Box 1919
    Memphis, TN  38101
  • All participants must provide a valid email address on the mail-in offer form or register at mobilpromotions.us/napa to participate in this offer.

Where can I get a mail-in offer form?

You may download the mail-in offer form here.

What products qualify for a Visa Prepaid Card?

"Eligible Mobil 1 product" includes Mobil 1™ Advanced Full Synthetic motor oil (5W-20, 5W-30 and 10W-30, 15W-50 viscosities), Mobil 1™ High Mileage motor oil, Mobil 1™ Advanced Fuel Economy motor oil, Mobil 1™ Extended Performance motor oil, Mobil 1™ Extended Performance High Mileage motor oil, Mobil 1™ Truck & SUV motor oil, Mobil 1™ ESP (0W-20, 0W-30, 0W-40 and 5W-30 viscosities), Mobil 1™ V-Twin motorcycle oil, and Mobil 1 Racing™ 4T motorcycle oil.

Are there any rebate limits?

Limit one (1) rebate per household. Offer not valid on oil change services.

Why is it necessary to create an account online?

Creating an account allows you to have a personalized dashboard where you can quickly access your submission history and check your offer status in real-time.

How will my rebate be issued?

If you submit an online claim, you will be able to select either a virtual or physical Visa Prepaid Card during the submission process. If you choose a virtual card, it will be sent to the email address on file upon approval. If you choose a physical card, it will be sent to the mailing address on file upon approval. If you submit a mail-in claim that is approved, you will receive a physical Visa Prepaid Card mailed to the mailing address on file.

When will I receive my rebate?

Allow approximately six (6) to eight (8) weeks for the delivery of your Visa Prepaid Card following the receipt and verification of all required documentation.

How do I check the status of my submission?

If you submitted your claim online, you can check the status of your submission at mobilpromotions.us/napa or you can call 1-866-249-4307. If you submitted a mail-in claim you can call 1-866-249-4307.

Does my Visa Prepaid Card expire?

Yes. Visa Prepaid Cards expire, so pay close attention to the expiration date. The card can be used until the last day of the month it expires.

I'm still having trouble, is there someone I can call?

Please call 1-866-249-4307. Our customer service hours are Monday - Friday, 8:00am - 4:15PM CST.

Will you use my email address and contact information for other purposes?

If you have opted in to participate in this program, then we will send you periodic emails regarding this program. You may opt out of receiving emails at any time by clicking on "Unsubscribe" in your email. We promise we won't share your email address or any other personal information with anyone else.



Visa Prepaid Card / Virtual Account is issued by MetaBank®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Card can be used everywhere Visa debit cards are accepted. Virtual Account can be used everywhere Visa debit cards are accepted online, or for phone/mail orders. Card/Account valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.